Category Archive: Featured

Inquiring Mindset Interview With Dr. Marshall Goldsmith

Marshall Goldsmith

Hi Everybody! I’m particularly pleased to share today’s blog with you and invite you to listen to my interview with Dr. Marshall Goldsmith about his new book: Triggers (Creating Behavior that Lasts; Becoming the Person You Want to Be). It’s 21 minutes long. Marshall wrote the Foreword to Change Your Questions, Change Your Life.  His …

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QT Makes a Difference with OnStar Advisors and Subscribers

onstar

Nowhere is quality control more important than when the product is service, where failing to satisfy the end-user can’t easily be repaired by replacing a defective widget or offering discounts on future orders. I recently interviewed Charlene Poranganel, who manages emergency call services for all General Motors OnStar Subscribers in North America. She had participated …

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Permanent link to this article: http://inquiryinstitute.com/blog/qt-makes-a-difference-with-onstar-advisors-and-subscribers/

Musings on the “Happy” in “Happy New Year”

happy

It’s already February 2015, still in the hopeful beginnings of the year. So we at the Inquiry Institute send you warmest wishes for a happy, healthy, prosperous and meaningful New Year. Focusing on the many dimensions and paths of happiness is a wonderful way to move into the fresh possibilities of any new year. Fortunately …

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Permanent link to this article: http://inquiryinstitute.com/blog/musings-on-the-happy-in-happy-new-year/

Empower Emerging Leaders

Hello! I’m writing to share with you a new passion of mine and also to make a request. It is the Berrett-Koehler Foundation, of which I am a member of the board. We exist to empower emerging young leaders, especially in the non-profit world who might otherwise get little or no training or development and …

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Permanent link to this article: http://inquiryinstitute.com/blog/empower-emerging-leaders/

Tips for Wonderful “Learner Holidays”

The holidays are fully upon us! They can be both wonderful and challenging – a recipe with ingredients of joy mixed with stress.  With our families—or even old friends– have you ever marveled that no matter how much progress you’ve made in your life, old patterns tend to mysteriously resurface during the holidays? This happens …

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Permanent link to this article: http://inquiryinstitute.com/blog/tips-for-wonderful-learner-holidays/